Frequently Asked Questions

Free parking is available in a nearby lot, just a short walk from Patio Elba. Upon your arrival, our staff will assist you in locating the parking area.

Check in starts at 4:00 PM.

You can reserve early check in for a fee online during the reservation or by contacting the reception at 787-425-4839 or sending an email to Early check in is based on availability.

Check out is at 11:00 AM. You can reserve late checkout for a fee during the reservation online or during your stay. Late checkout are based on availability.

The pool is shared between all hotel guests.

The pool is open from 8:00 AM to 10:00 PM.

We love pets! Pets are accepted for an additional fee, which you can add during your reservation online or upon check in. Pets are accepted up to 50lbs. 

We will have one by July 15, 2024. 

Smoking is prohibited inside the hotel, but you’re welcome to smoke outside the hotel premises.

Patio Elba is just a 10-minute drive from San Juan International Airport.

The closest beaches are:

Ocean Park beach – 5 mins

Condado beach – 6 mins

Isla Verde beach – 7 mins

Escambron beach – 7 mins

Although we do not have breakfast, there are many great coffee shops and breakfast options walking distance. Upon reserving, we will send you a digital guide with our recommendations.

Yes, of course! Patio Elba is a family friendly environment.

The busiest time is from December to April.

While the hurricane season spans from from July to November, July and August usually have great weather. From September to November, there are often good deals. 

And don’t worry if it rains where you are – Puerto Rico has lots of sunny spots just a short drive away

Yes! Use coupon code MAY15 at checkout for 15% discount on your stay. Valid for stays during the month of May 2024.



gET 5% Off

Use coupon code at checkout